![]() Sem5.log file in the %installationdirectory%\db Use the temporary password to login and then you can reset the LiveUpdate administrator password to your needs.How to find or reset the Symantec password on the embedded database Then go back to the LiveUpdate “Forgot Password†screen and enter the password you just updated. In the example below, we have set the email to You should set it correctly ? Then simply double-click the column entry and type in the email. Scroll to the right and locate the “email†column for the user you want to reset password on. ![]() (Right-click the table name and use “View all rows†option.) You will see entries such as below: Once logged in, open the “adm_user†table under the “lua†schema. Because that guide is written for UNIX, keep in mind that pg_hba.conf is located under \Symantec\LiveUpdate Administrator\pgsql\data so update that file to get in using a trusted connection (to set the lua user password). Follow the instructions at this PostgreSQL password reset post to modify the “lua†user password. You are prompted for a password upon login – for the first time you won’t have this. Use hostname of localhost, port of 7072, and maintenance DB / Username of “lua†as shown below: So how to fix this?Īnswer: easy! Download and use PostgreSQL pgAdmin tool and create a server connection as shown below. They cannot use the existing email address because only the old one (for previous sysadmin) is on file. So for a new sysadmin trying to login, they are stuck. However – this password must already be on file for a user. The “Forgot your password?†link only works by having the admin type in a password as shown below: ![]() Periodically the LiveUpdate passwords will expire and since it is unusual to get onto this box, chances are good that the sysadmin is presented with a login error. Note in the above the “Forgot your password?†link. Login to the LiveUpdate server is accomplished via the local IIS-hosted UI as shown below: There appears to be a password expiry somewhere…all I know is that on the rare occasions I need to login to LUA on my Windows box, I generally get the dreaded “invalid password” prompt. ![]() Hello all – if you have ever setup Symantec LiveUpdate Administrator (LUA) then you probably have run into a situation where you could not login. ![]()
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December 2022
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